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New spreader section from someone other than rig-rite #10462
11/04/10 08:39 PM
11/04/10 08:39 PM
Joined: Oct 2009
Posts: 42
Seattle, WA
gmo Offline OP
Senior Member
gmo  Offline OP
Senior Member
Joined: Oct 2009
Posts: 42
Seattle, WA
Does anyone know where I can get a new spreader section, other than rig-rite. Their customer service is atrocious, and I'd just rather get the thing done.

Thanks


Grady Morgan
Slingshot - Hull #112
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Re: New spreader section from someone other than rig-rite [Re: gmo] #10470
11/08/10 08:44 AM
11/08/10 08:44 AM
Joined: May 2007
Posts: 2,668
Portsmouth, RI
Rhapsody #348 Offline
Past J/30 Class President
Rhapsody #348  Offline
Past J/30 Class President
Joined: May 2007
Posts: 2,668
Portsmouth, RI
Try contacting Corey Butlin at Hall Spars, a J/30 Class approved source. His number is 401.253.4858

Have you had experience with Rig-Rite lately? I had good experience with them last winter getting load bearing plates for my boom.

Re: New spreader section from someone other than rig-rite [Re: Rhapsody #348] #10471
11/08/10 05:19 PM
11/08/10 05:19 PM
Joined: Oct 2009
Posts: 42
Seattle, WA
gmo Offline OP
Senior Member
gmo  Offline OP
Senior Member
Joined: Oct 2009
Posts: 42
Seattle, WA
I ordered the spreader section about a month ago, and haven't heard anything else about it. They won't return my calls.


Grady Morgan
Slingshot - Hull #112
Re: New spreader section from someone other than rig-rite [Re: gmo] #10472
11/08/10 05:27 PM
11/08/10 05:27 PM
Joined: Apr 2007
Posts: 190
Atlanta, GA, USA
whitedolphin Offline
Senior Member
whitedolphin  Offline
Senior Member
Joined: Apr 2007
Posts: 190
Atlanta, GA, USA
I had a very similar experience. Placed the order with several weeks advance notice - had a crane and rigger scheduled and communicated this.

The date they promised came and went with no word from them, despite MANY calls.

Ultimately I got the thing weeks late and they called and apologized for not returning my calls - I was afraid to tell them what I really thought of them since I had not installed the kit yet and didn't know if I might need further help from them. Ended up needing more rivets and don't recall having any problems with that.

Bad experience though.


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